Sid Banerjee

Over a nearly 30 year career, Sid Banerjee has amassed deep skills building companies and solutions based on customer experience (CX), business intelligence (BI), and AI-powered technologies.

He serves as Chief Strategy Officer of Medallia, a customer experience (CX) software company that uses AI and machine learning to help businesses improve customer satisfaction. He also serves as Chairman at Prolific, a high growth technology company providing a platform for high-quality, human-derived AI and research models.

Sid Banerjee was Founder, and served as CEO, Chairman, and Chief Strategy Officer, at Clarabridge, acquired by Qualtrics in September 2021 for $1.125 billion, and he served as Chief XM Strategy Officer at Qualtrics until January 2024.

He was a founding employee of Business Intelligence vendor MicroStrategy, and founder/CEO of BI services company Claraview (acquired by Teradata in 2008). He also held executive and management positions at Ernst & Young and Sprint. He holds a BS/MS in Electrical Engineering from MIT. He presently lives in Washington DC with his wife and has two college-age children.